Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
Popular topics: Multilogin X, Multilogin 6,
-
Retrieving the token Retrieving the automation token Retrieving profile, folder, and workspace IDs Retrieving the user ID Running Multilogin in a Docker container Setting up automatic cookie collection Selenium automation example Playwright automation example Puppeteer automation example Logging in to Multilogin automatically Auto-launching the agent Getting started with Postman Creating a profile with Postman Starting a profile with Postman Stopping a profile with Postman Updating a profile with Postman Creating a quick profile with Postman Automation FAQ
-
Error: Failed to get IP data: can't connect through proxy Error: Javax.crypto.badpaddingexception: pad block corrupted Status: Update in progress...Loading (1) of 2 components Unable to start Multilogin Unable to start a profile Error: Fingerprint composition failed Connection error due to non-Latin characters in Windows username Error: Mimic/Stealthfox executable is not found Error installing Multilogin on macOS Browser profile shows "Error" in status Common errors and solutions
Registration and subscription sync
![](https://secure.gravatar.com/avatar/46f57e7cb80a071e5a1e568cb2830359.png?s=96&d=blank)
Written by Yelena Varabyeva
Updated on December 6th, 2023
Table of contents
Click here to learn more about migration from Multilogin 6 to Multilogin X and sync your subscription for free!
Multilogin 6 master account holders
If you own a master (not a team member) account in Multilogin 6, you need to register in Multilogin X using the same email. This way, you will be able to sync your data easily in the future.
- Fill out the registration form and click “Create account“
- Enter the verification code from your email (be sure to check your Social, Promo, and Spam folders)
Once you log in, your Multilogin 6 subscription plan will become available in Multilogin X. You might need to wait for a minute or two and refresh the page.
This way, you'll use the same subscription in both systems, but pay only for one. For example, if you have a Team plan in Multilogin 6, you will automatically get a Team plan in Multilogin X with the same plan limits.
Multilogin 6 team members
If you own a team member account in Multilogin 6, you can register in Multilogin X using any email.
- Fill out the registration form and click “Create account“
- Enter the verification code from your email (be sure to check your Social, Promo, and Spam folders)
- Ask the account owner in Multilogin X to add you to their workspace
- Click "Join" in your email invitation and log in
- Use the selector at the top to switch to the new workspace
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/16296/3678233/Workspace_selector_EN.jpg)